Frequently Asked Questions
Everything you need to know about your fitness journey with The Sculpt Society.
What is the shipping timeframe for fitness equipment?
Orders for equipment and accessories are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-7 business days.
Can I return my equipment if I change my mind?
Yes, we offer a 30-day return policy for all unused equipment in its original packaging. Please note that return shipping costs are the responsibility of the customer.
Do you offer international shipping?
Currently, we ship our physical products to the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Afterpay and Klarna.
How do I access the digital workout platform?
Once you purchase a subscription, you can log in via our website or download The Sculpt Society app on iOS, Android, Apple TV, or Roku to start your workouts immediately.
How do I care for my TSS equipment?
To maintain the longevity of your mats and weights, we recommend wiping them down with a damp cloth and mild soap after every session. Avoid using harsh chemical cleaners.